Processing time
Orders are processed and dispatched within 24 to 48 business hours of payment confirmation.
Shipping policy
Shipping, handled with care.
Every order is packed to protect compound integrity and chain of custody, and tracked from dispatch to delivery.
24 to 48hOrder processing and dispatch
TrackedTracking emailed on every order
At checkoutShipping calculated by weight and destination
Lab-grade packaging
Orders are packed to preserve compound integrity and chain of custody in transit. Sprays and solutions ship with a cold pack.
Shipping costs
Shipping is calculated at checkout from your order weight, destination and the speed you choose. The exact amount is shown before you order.
Tracking on every order
Once your order ships, you receive an email with the tracking number and carrier details.
Where we ship
We ship within the United States and to Canada. Other destinations are reviewed case by case and may be restricted by local regulations.
Address accuracy
Please provide a complete, correct shipping address. Orders delivered to an address supplied incorrectly at checkout cannot be redirected.
Delivery questions
If something goes wrong in transit.
My package shows as delivered but I cannot find it.
Please contact the carrier first. If the package is confirmed lost in transit, email support@beckergloballabs.com and we will investigate with the carrier on your behalf.
My order arrived damaged or incorrect.
Email support@beckergloballabs.com with your order number and photos. Damaged or misdelivered orders are replaced at our cost.
Can I cancel my order?
Orders can be cancelled until they are processed for shipping. Once a tracking number has been generated, the order can no longer be cancelled.
